Work That Moves the Numbers

A look inside real client engagements — the operational problems they came with, the systems we built, and the results that followed.

Support team handling multi-channel customer conversations
Customer Chat SupportE-commerce

From 6-Hour Replies to 90-Second Responses for a Growing E-commerce Brand

A fast-growing online retailer was drowning in customer messages across email, live chat, and social DMs. Fliptron deployed a trained support pod that cut response times from hours to seconds.

90s
Avg. first response time
24/7
Coverage incl. weekends
97%
Resolution rate
400+
Messages handled daily
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TikTok Shop commerce operations on mobile
TikTok Shop ServicesSocial Commerce

Scaling a TikTok Shop From Viral Spikes to Consistent Daily Sales

A creator-led brand kept going viral but couldn't convert spikes into steady revenue. Fliptron took over daily shop operations — listings, messages, orders, and affiliate coordination.

3x
Affiliate-driven sales growth
<1h
Customer message response
60+
Active affiliate partners
100%
Platform compliance score
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Custom CRM dashboard showing team and client analytics
CRM & SaaS SolutionsProfessional Services

Replacing Spreadsheet Chaos With a Custom CRM for a 30-Agent Team

A digital services company ran client work, payments, and agent tasks across disconnected spreadsheets. Fliptron designed and built a custom CRM around their actual workflow.

30+
Agents on one platform
0
Manual reports needed
85%
Fewer missed follow-ups
1 day
Saved per week on admin
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