Solution
Service
Outsource Support To Grow Faster & Become a Unicorn
Helping global tech tech Unicorn Unicorns scale faster by taking perfect care of their customers via chat, email, phone…
Outsource My Support
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No upfront payments / No obligations
Trusted by thousands companies.
4,9
Happy Customers
Experts On Call 24/7
Service
Fix It All, Fast & Right
We have the fix for any issue.
We cover all ways and channels of communication with your customers.
Call Center
Outsourcing
Quick issue resolution anytime. We respond in minutes.
Live Chat Support Outsourcing
Seamless setup, secure storage, and smart scaling — all in the cloud.
eCommerce Support
Future-proof your operations with expert guidance and strategic IT roadmaps.
Social Media Customer Service
Quick issue resolution anytime. We respond in minutes.
Telephone Answering Services
Seamless setup, secure storage, and smart scaling — all in the cloud.
Help Desk Outsourcing
Future-proof your operations with expert guidance and strategic IT roadmaps.
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About us
Elevate Your Customer Experience
At FlipTron, we help tech companies grow faster by taking care of their customer support. With AI-driven solutions and expert teams, we handle every interaction efficiently, ensuring your customers stay happy and loyal while you focus on scaling your business.
Outsourcing Partners
Worldwide presence
0
+
happy Clients
0
M+
Multilingual support
3
+
Expert Team
0
Our Mission
To provide reliable, AI-enhanced outsourcing solutions, handling customer interactions efficiently so businesses can focus on innovation and expansion.
Our Vision
To empower global tech companies to scale faster by delivering world-class, seamless customer support that builds loyalty and drives growth.
Why choose us
Customer Service Outsourcing: What’s It All About
Top-tier customer support is essential for sustainable business growth. When customers feel heard and supported, they stay loyal, come back repeatedly, and confidently recommend your product to others. But building, managing, and scaling an in-house support team requires significant time, resources, and ongoing effort—especially as your business grows.
Outsourcing customer support with FlipTron removes that burden. We help you retain customers, increase referrals, and consistently boost CSAT while you stay focused on scaling your product and becoming a unicorn.
Perks of Outsourcing Customer Service
01.
Operational efficiency
Building and managing an in-house support team is time-consuming and costly. With FlipTron, you reduce overhead, free up internal resources, and rely on trained professionals who handle customer queries with speed and empathy.
02.
Higher CSAT
AI-powered automation resolves common questions instantly, while expert agents handle complex issues with a personalized approach—driving faster resolutions and improved customer satisfaction.
03.
24/7 support & scalability
Our global team ensures round-the-clock coverage. Need to scale up, scale down, or expand into new markets? We adjust quickly, adding multilingual support when needed.
04.
AI-driven support solutions
Chatbots and Voice AI automate up to 80% of routine requests, escalating critical cases to human agents. This cuts response times, prevents agent burnout, and accelerates ticket resolution.
FlipTron
Why Choose Us?
We don’t just talk solutions we deliver them. Our expertise spans multiple industries, business sizes from startups to corporations, and diverse global markets:
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Proven experience
14+ years of delivering secure, 24/7 outsourced customer support for fast-growing tech companies worldwide. 
Omnichannel support
Seamless customer experiences across chat, email, phone, social media, and more.
Global & multilingual
Support available in 60+ languages, with experience serving clients across 30+ countries.
Enterprise-grade security
PCI-DSS certified and GDPR-compliant, ensuring your customer data stays protected. 
Industry-trained teams
We train dedicated support teams around your product, industry requirements, and business goals. 
Flexible scaling
Support team size adjusts instantly to seasonal demand, rapid growth, or daily volume changes.
AI-powered efficiency
We automate up to 80% of routine inquiries using AI, speeding up response times and improving CX.
Focus on growth
As your support-as-a-service partner, FlipTron handles support end-to-end—so you can focus on building, scaling, and winning your market.
Our Expert
Meet Our Tech Experts
Our team of skilled professionals combines industry knowledge with AI-powered solutions to deliver exceptional customer support. They ensure every interaction is handled efficiently, keeping your customers happy and your business growing.
A small river named Duden flows by their place and supplies it with the necessary
- Phone:+1 (859) 254-6589
- Email:[email protected]
Arif Nugroho
Lead IT Consultant
A small river named Duden flows by their place and supplies it with the necessary
- Phone:+1 (859) 254-6589
- Email:[email protected]
Dina Maharani
Tech Support Specialist
A small river named Duden flows by their place and supplies it with the necessary
- Phone:+1 (859) 254-6589
- Email:[email protected]
Rizky Aditya
Cloud & Infrastructure Expert
Business Plan
$45
/month
Best for growing businesses
-
12/6 Support (Mon–Sat) -
Up to 10 Devices -
Priority Security Monitoring -
Cloud Migration Support
Enterprise Plan
$80
/month
For full-scale tech operations
-
24/7 Dedicated Support -
Unlimited Devices -
Dedicated IT Manager -
Advanced Cybersecurity Suite -
Quarterly IT Strategy Report
Get Started
Pricing & Plans
Our Best Prices For Clients.
Secure Payment protected by International Multisecure Corp
Need something custom?
+92 3001119590
FAQs
What is customer support?
Customer support is a range of services aimed at providing the customers with assistance and answers when it comes to purchasing and using the product.
How to outsource customer service?
To outsource your customer support service, contact us at [email protected], and we will answer all the questions and provide you the help you need.
Why do companies outsource customer service?
Outsourcing Support service is a great way to gather a team that is going to ensure a great user experience and will provide top-notch care without you having to set the team up and teach them the product. SupportYourApp will do that for you.
How much does it cost to outsource customer service?
It all depends on the size of the team, the number of languages, your hours of operation and whether you prefer a dedicated or shared team of consultants. Check pricing page for more details about pricing.
What are the outsourcing customer service benefits?
Outsourcing help and business support helps you leave the room for developing your brand and reach new heights without having to worry about hiring and teaching support consultants. Plus, outsourced customer service cost is much lower than building an in-house team from scratch.
Talk Expert
Get Started with Customer Service
Outsourcing Today
Still wondering whether you need to hire customer support? Our company will develop an outsourcing solution tailored to your specific business needs. Check out our packages to find the best plan for your business.
Schedule a Free Call
[email protected]
+92 3001119590
Testimonials
What Our Clients Say
4,9/5
Based on 490M+ Reviews
“They responded within minutes when our server crashed. Their speed and professionalism saved our biggest campaign. Absolutely reliable!”
Aulia Nabila
CEO, KreatifDigital
“At first, I was skeptical, but this team delivered beyond expectations. They solved our system issues quickly and kept us running smoothly.”
Raka Gunawan
IT Manager, UrbanTech
“Our clinic’s email crashed during peak hours. They fixed it in less than an hour. Their response time is impressive!”
Dr. Mano Violo
Clinic Owner, Sehat Selalu
Trusted by thousands companies.
